You can book using our online system which shows live availability and prices or you can always contact us to make a booking, particularly if you’ve got any special requests or questions. Our terms and conditions give full details of the process but here’s a quick summary.
Once you’ve made a booking we need to check the following prior to handover:
- ID and address (photo ID and proofs of address)
- Payment of security deposit (£750)
- Check of driving licence
Should any of the checks not be successful then your booking will be cancelled and you will receive a full refund.
On the day of your booking you can arrive at your pre-arranged time (generally 1600 or later although we can be flexible) so that we can:
- Take a copy of driving licence and any other paperwork
- Guide you around your van and show you how things work
- Handover the keys so your adventure can begin!
On return, you need to bring the van back (you do need to bring it back, no matter how much fun you’re having!):
- Full of fuel (there is a filling station about 1 mile away)
- Clean and tidy with all rubbish removed
- Cooking equipment and utensils clean and packed away
We will then check the van over and return your security deposit within 7 days assuming everything is in order.
